About TPAY MOBILE:

A full service, end-to-end solution, launched in 2014

• Makes it easy for digital service providers to access and accept payments from consumers in more than 30 countries.
• The Leading Payment Provider in the Middle East, Africa, and Turkey (META), designed to provide the optimum purchasing experience for customers online via 100 live Payment Channels in cooperation with 1000 merchants & partners, reaching 720M+ users through blending of Technology & Innovation.
• Our offices: UAE | Egypt | USA | Tanzania | KSA | Algeria | Morocco | Palestine | Tunisia | Turkey | Nigeria
• The company's shareholders include Helios Investment Partners, the leading Africa-focused private investment firm, and A15, the Middle East’s leading tech-focused VC fund.

Why TPAY MOBILE:

If you consider yourself a Techie, someone who enjoys working with cutting-edge technologies and can collaborate with a team of experts to add value and learn on the job, then TPAY MOBILE IS THE PLACE FOR YOU!

Steer your career in the right direction;

• Explore accelerated and unique Career Opportunities.
• Connect with experts from Global, Regional & Local TOP companies and have a vast exposure to deal with the TOP INDUSTRIES & TOP Telecom Operators in the region,
• Achieve your career goals; YOUR journey starts with us!

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

About TPAY MOBILE:

A full service, end-to-end solution, launched in 2014

• Makes it easy for digital service providers to access and accept payments from consumers in more than 30 countries
• The Leading Payment Provider in the Middle East, Africa, and Turkey (META), designed to provide the optimum purchasing experience for customers online via 100 live Payment Channels in cooperation with 1000 merchants & partners, reaching 720M+ users through blending of Technology & Innovation.

Why TPAY MOBILE:

At TPAY MOBILE we are united by a passion for our work. Work with the latest technologies and learn from our experts, connect with professionals from Global, Regional & Local TOP companies and have a vast exposure to deal with the TOP INDUSTRIES & TOP Telecom Operators in the Middle East, Africa, and Turkey region.

• Unleash your skills, learn something new, and steer your career in the right direction
• Invest in your time, have Fun and earn Money.

TPAY MOBILE Summer Internship Program Details?

• Duration: July and August (Hybrid Mode)
• Deadline to apply: 15th of June
• We are offering opportunities in the below teams
  • People and Culture
  • MarCom (Graphic Designer)
  • Finance
  • Legal
  • Operations

Apply Now

to join TPAY MOBILE Summer Internship and make sure to mention the team you are interested to join in the application form

Job Description:

• Problem troubleshooting, root cause analysis, handling & monitoring downtimes, and handling emergency alerts (on phone call support) either related to operators or merchants.
• Handling incoming complaints from customers, merchants, or operators.
• Documenting customer requirements and reviewing use cases.
• General onboarding of new accounts and successful technical implementation.
• Constantly strategize, conceive and execute internal processes to improve the Customer Success organization and our service offerings.

Qualifications:

• 0-3 years relevant experience in a technical customer-facing role.
• Good knowledge in SQL, C#, Asp.net & OOP concepts. Web APIs is a big plus
• Excellent command of English.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Job Description:

• Conduct an initial session with partner with supervision.
• Ensure the integration scenario with partner is clear to all parties.
• Ensure the testing scenarios are clear to technical SPOC before integration.
• All the above need to be detailed, documented, shared and uploaded on pipeline.
• Share latest material, integration kit, video, etc before integration.
• Coordinate with TAM to utilize day with ready merchants for staging or production testing sessions.
• Conduct full testing cycles in which all issues that can be tested are reported.
• Reply to merchants’ inquiries with accurate information via email or skype.
• Available on skype for inquiries and sessions.
• Report status weekly.
• Keep discussion and CRs documented updated and enhanced with lessons learnt.
• Contribute to automation and enhancements tool and techniques.
• Follow up on tasks and integration status with all partners.
• Issues investigation with partners and internal teams.
• Understand and test new integrations.

Qualifications:

• 0-3 years of relevant experience.
• Bachelor ‘s Degree in computer science or Engineering.
• Good knowledge in C#, Net, MVC, Web APIs, WCF.
• Knowledge of APIs , JSON & web services is a big plus.
• Knowledge of Java script is a big plus.
• Knowledge of Postman is a big plus.
• Good English (Written and Spoken).
• Self-organized.
• Good knowledge in database and SQL queries.
• Good Communication skill.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Job Description:

• Proven record of high performance managing complex initiatives to achieve outstanding results for the assigned targets.
• An intuitive understanding of the importance of data in understanding trends, providing actionable insights, & tracking the success of those initiatives.
• Proven experience leading by example, exhibiting integrity/enthusiasm/communication & fostering collaboration throughout organizations.
• Exceptional ability to develop strong business relationships at all levels to ensure business sustainability.
• Works with individuals and teams across the organization to ensure the best customer's experience.
• Negotiating all contracts with prospective clients.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Maintaining client records.
• Generating leads.
• Onboarding new customers involve credit terms, products, commercials, expansion plan, etc.
• Design and implement a strategic business plan that guarantees growth.
• Creating successful business opportunities and partnerships with international and regional brands in different online business industries to enable them to monetize their online services in the MENA region through mobile payments (Direct Carrier Billing (DCB)).
• Working with various online business industries (Content Monetization, Games, VOD, Entertainment, Books & Education, Classifieds & E-commerce, Online Expert Services, Online Payments, etc.).
• Lead the operations to have one system consolidating all Organization Work of the company.
• Creating Forecasts across the year and managing them through different sectors.
• Expanding and Increasing revenue for the current base of clients.

Qualifications:

• 4-7 years of experience in sales, customer experience, or account management.
• Relevant experience in account management/sales, practice is mandatory.
• Telecommunication/Fintech/Payments background is a plus.
• Excellent command of using Microsoft Office tools, especially Excel & PowerPoint.
• Fluent English Language (Written and spoken)
• French is a plus.
• Strong communications skills.
• Flexible in working hours/weekends/outdoor visits & traveling.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Job Description:

• All internal control activities, to plan, organize and carry out the internal controls function including the preparation of an audit manual and audit plan
• To review existing accounting and financial controls and other legal compliance processes in place and make any necessary revisions or additions.
• conducts regular internal audits and reviews to assess the compliance of departments and individual employees.
• Conduct risk assessment of all departments, reports risk management issues and internal controls deficiencies identified directly to the VP Risk- Compliance & Regulations and CEO and provides recommendations for improving the organization's operations.
• Submit audit updates, full reports, or executive summaries to VP Risk- Compliance & Regulations and CEO. Prepare risk assessment analyses and develop tests of accounting records, internal controls, and accounting systems to ensure compliance with regulations, accounting principles, cost accounting standards, and contract/agreement provisions.
• Evaluate information security and associated risk exposures,
• Identifying, assessing and managing risk while striving to attain objectives.
• Evaluate regulatory compliance program,
• Evaluate the organization's readiness in case of business interruption,
• Provides support to the company's anti-fraud programs.
• Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
• Verify that all regulatory policies and procedures have been documented, implemented, and communicated and reported to VP of risk, compliance and regulations.

Qualifications:

• Minimum of 6-8 years' experience in the field of internal audit.
• Experience in writing internal policies and procedures and process evaluation and documentation.
• A demonstrated knowledge of internal controls.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Strong analytical skills, detail-oriented, and ability to work and interpret figures and other financial information.
• Strong written and oral communication skills.
• Ability to address issues and affect change.
• Ability to demonstrate a professional and objective perspective at all times.
• Excellent commercial and financial awareness.
• Ability to sustain interpersonal and professional relationships with internal colleagues and peer organizations.
• Ability to problem-solve difficult issues.
• Bachelor’s Degree in accounting or finance.
• Telecommunication sector and Information security background.
• CPA/CIA certification preferred.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Job Description:

• Align with Sales and Presales on Partner needs.
• Provide Partner with Technical SPOC and make sure Partner does the same. Any change in stakeholders needs a detailed handover and needs to be communicated.
• Provide OAM with all the needed data to obtain Operator initial approval before integration & final approval before going live actions.
• Maintain a frequent channel of communication with each account.
• Keep data accurate on the pipeline.
• Ensure and confirm dashboard configurations before going live.
• Reporting status of launches weekly - internally.
• Reporting status of accounts weekly – externally
• Promote and present to merchants, retailers, and other entities.
• Maintain merchants’ relationships to ensure continual growth and sales targets.
• Create, develop, and implement a business plan to grow the business.
• Create sales schedules for the servicing team and follow up and present results to head office.
• Build and manage the relationships of key accounts.
• Review the possibility of growth opportunities by alignment with the Sales in terms of (Updated price listings, market shares, and marketing campaigns, etc.) related to the market, with existing merchants.
• Make sure that all stakeholders and representatives of TPAY follow the external SLA and escalation matrix in communicating with our Merchants.
• Make sure that all internal teams follow the internal SLA and escalation matrix to deliver the required support and assistance needed to our merchants.
• Undertake office administrative duties as required in conjunction with - operations.
• Manage client expectations for running projects; manage running projects by balancing scope, time, cost and quality.
• Manage all assigned projects from the moment project is awarded till obtaining the completion certificate of the project and closing it. 
• Prepare project information document, including detailed execution plan with allocation of resources and project risk management plan. Review and adjust project cost estimates when needed.
• Review and validate working documents.

Qualifications:

• Strong PC skills including proficiency in Microsoft Office (Excel, Word, and Power point).
• Strong organizational & communication skills, attention to detail, ability to prioritize and multitask.
• Fluency English Language (Written and spoken).
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills.
• Proven working experience as a project administrator in the information technology sector.
• Bachelor’s degree of Science or Engineering, preferably Computer Science.
• +5 years of relevant experience
• Great educational background, preferably in the fields of computer science or engineering for technical project managers.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now