Careers

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Careers

At TPAY MOBILE we are united by a passion for our work.

The benefits TPAY MOBILE offers its clients are simple but transformative.

Our technology allows merchants, operators, ePayments processors and developers to accept mobile payments from consumers across MEA and Turkey using their mobile number as the core, driving financial inclusion and access across the region.

Explore our current job openings and apply to join our team

Group Finance Manager

Job Description:

  • Oversees the consolidated financial closings, special transactions, local currency, and functional currency accounting processes under IFRS.
  • Prepares financial reporting, including internal and externals statements.
  • Takes ownership of the Company’s Group Consolidations and accounting process and policy manual.
  • Responsible for evaluating the Company’s foreign exchange exposure and implementing the necessary accounting procedures and controls.
  • Manage and oversee the daily operations of the accounting department including month and end-year process, accounts payable/receivable, cash receipts, general ledger, payroll and utilities, treasury, budgeting, cash forecasting, revenue and expenditure variance analysis, capital assets reconciliations, trust account statement reconciliations, check runs, fixed asset activity, debt activity.
  • Monitor and analyze accounting data and produce financial reports or statements.
  • Establish and enforce proper accounting methods, policies, and principles.
  • Coordinate and complete annual audits
  • Improve systems and procedures and initiate corrective actions.
  • Assign projects and direct staff to ensure compliance and accuracy
  • Meet financial accounting objectives.
  • Establish and maintain fiscal files and records to document transactions.
  • Establishes internal controls and guidelines for accounting transactions and budget preparation.
  • Oversees preparation of business activity reports, financial forecasts, and annual budgets.
  • Oversees the production of periodic financial reports; ensures that the reported results comply with accepted accounting principles or financial reporting standards.
  • Responsible for tax planning throughout the fiscal year; files annual corporate tax return.
  • Audits accounts to ensure compliance with state and federal regulations; coordinates with outside auditors and provides needed information for the annual external audit.
  • Presents recommendations to management on short- and long-term financial objectives and policies.
  • Provides financial analysis with an emphasis on capital investments, pricing decisions, and contract negotiations.
  • Ensures compliance with local, state, and federal government requirements.

Qualifications:

  • Bachelor’s degree in accounting or business administration required.
  • Minimum of 10 years of relevant analytical experience.
  • Proven working experience as Finance Manager
  • High attention to detail and accuracy
  • Excellent management and supervisory skills.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Proficient in accounting and tax preparation software.
  • Proficient in Microsoft Office Suite or similar software.
  • IFRS
  • CMA, CIMA, CPA, ACCA certifications are preferred.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Technical Account Manager

Job Description:

Client Relationship Management:

  • Serve as the primary point of contact from technical perspective and build strong, trusting relationships with assigned merchants.
  • Understand merchants’ business goals, technical requirements, and challenges.
  • Regularly engage with merchants to assess satisfaction levels, gather feedback, and address concerns.

Technical Support and Issue Resolution:

  • Provide technical assistance and guidance to merchants, addressing their inquiries, requests, and concerns promptly and effectively.
  • Coordinating with internal technical teams to ensure timely resolution for issues reported by merchants.
  • Act as a liaison between merchants and internal technical teams, facilitating communication and collaboration to resolve complex issues.

Project Management and Launch Support:

  • Lead and coordinate the launch process for merchants or product implementations.
  • Work closely with internal teams, such as integration, product, and engineering teams, to support merchants during the implementation phase and post-launch.
  • Manage project timelines, milestones, and deliverables to ensure projects are completed on schedule and meet clients’ expectations.

Technical Consultation and Education:

  • Educate merchants on the features, functionalities, and best practices of the company’s products and services.
  • Provide technical consultation and guidance to clients, helping them optimize their use of the company’s solutions to achieve their business objectives.

Account Planning:

  • Develop account plans and strategies to drive merchant satisfaction, retention, and growth.
  • Collaborate with sales and regional managers teams to identify expansion opportunities and support the renewal process for existing accounts.

Feedback and Product Improvement:

  • Gather merchant feedback on product features, usability, and performance, and communicate it to the integration, product management and engineering teams.
  • Advocate for merchants’ needs and priorities within the organization, influencing tracks roadmaps and feature development decisions.
  • Participate in product beta programs, providing feedback before they are released to merchants.

Documentation and Reporting:

  • Maintain accurate records of merchant interactions, issues.
  • Generate regular reports on key performance metrics, such as account health status for internal stakeholders.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Business Administration, or similar position.
  • 1-3 years of experience in a Technical Account Management role, Technical Project Management, or similar position.
  • Strong organizational skills with the ability to manage workload and meet deadlines consistently.
  • Ability to align merchants’ business requirements with product capabilities effectively.
  • Familiarity with Lean thinking mindset, Agile planning, and estimation rituals.
  • Proactive, assertive, and quick thinker with a strong problem-solving ability.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Integration Engineer

Job Description:

  • Conduct an initial session with partner with supervision.
  • Ensure the integration scenario with partner is clear to all parties.
  • Ensure the testing scenarios are clear to technical SPOC before integration.
  • All the above need to be detailed, documented, shared.
  • Creation and updating technical and business documents and procedures.
  • Coordinate with Technical account manager to utilize day with ready merchants for staging or production testing sessions.
  • Ability to troubleshoot and investigate in technical issue and partners’ code.
  • Good technical ability to create tools to simulate and facilitate the integration.
  • Conduct full testing cycles in which all issues that can be tested are reported.
  • Reply to merchants’ inquiries with accurate information via email or skype.
  • Report status weekly.
  • Keep discussion and CRs documented updated and enhanced with lessons learnt.
  • Contribute to automation and enhancements tool and techniques.
  • Issues investigation with partners and internal teams.
  • Understand and test new integrations

Qualifications:

  • Bachelor ‘s Degree in Computer Science or Engineering from an Accredited University.
  • 0-1 years of relevant experience
  • Bachelor ‘s Degree in computer science or Engineering.
  • Good knowledge in C#, Net, MVC, Web APIs, WCF.
  • Good Knowledge of APIs, JSON & web services.
  • Good Knowledge of Java script.
  • Knowledge of Postman.
  • Good English (Written and Spoken).
  • Self-organized and Good Time management skills.
  • Good knowledge in database and SQL queries
  • Good Communication skills

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

Regulatory Compliance & Reporting Senior/Lead

Job Description:

  • All regulatory compliance and reporting activities, to plan, organize, and carry out the reporting function including the preparation of a regulatory manual and regulatory plan.
  • Conducts regular compliance assessments and reviews to mitigate the compliance of departments and individual employees.
  • All regulatory compliance and reporting activities, to plan, organize, and carry out the reporting function including the preparation of a regulatory manual and regulatory plan.
  • Conducts regular compliance assessments and reviews to mitigate the compliance of departments and individual employees.
  • Conduct a risk assessment of all departments, report risk management issues and regulatory controls deficiencies identified directly to the VP of Risk- Regulation & Compliance and CEO, and provide recommendations for improving the organization’s operations.
  • Submit regulatory updates, full reports, or executive summaries to the VP of Risk- Regulation & Compliance and CEO.
  • Provide support to the company’s anti-fraud programs. Follow-up the anti-fraud rules and revise them if needed.
  • Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
  • Verify that all regulatory policies and procedures have been documented, implemented, communicated, and reported to the VP of Risk, Regulation & Compliance.
  • Discuss emerging compliance issues to ensure that management is informed about compliance reporting systems, policies, and practices.
  • Perform weekly, biweekly, and monthly regulatory reports for each country Tpay runs its business.
  • Follow up on regulatory developments and inform the VP of Risk- Regulation & Compliance.
  • Prepare NTRA letters for all commercial propositions ensuring market leadership.
  • Ensure compliance with license & subsequent agreements while introducing commercial tariffs & promotions.
  • Advise internal stakeholders on potential competitive Products & Services launches.
  • Follow up on regulatory developments and inform the Senior Regulatory, Licensing & Governance Relationship Manager and VP of Risk, Regulation & Compliance.
  • Ensure compliance with the CBE & NTRA regulations while introducing E-Commerce tariffs & promotions.
  • Advise internal stakeholders on potential E-Commerce launches.
  • Inform the Senior Regulatory, Licensing & Governance Relationship Manager and VP of Risk, Regulation & Compliance.

Value Added Services Regulation

  • Work closely with all departments to ensure that VAS regulations are in place.
  • Work closely with all internal stakeholders while regulating TPAY short codes.
  • Prepare the Reports for the NTRA
  • Inform the Senior Regulatory, Licensing & Governance Relationship Manager and VP of Risk, Regulation & Compliance.

Raffles Management & Approvals with the Ministry of Social Solidarity

  • Preparing the Raffles letters for the MOSS
  • Leading the concerned departments to finalize all required documents for the Raffles approvals.
  • Managing the raffles committee for the winner’s selection.
  • Delivering the prizes to the winners.
  • Inform the Senior Regulatory, Licensing & Governance Relationship Manager and VP of Risk, Regulation & Compliance.

Compliance and KYC Process

  • Ensure full compliance to all telecom regulations, telecom statutes, NTRA standards, industry standards and TPAY group policies.
  • Revise procedures, reports etc. periodically.
  • Conducting Due Diligence and Know Your Customer (KYC) research for new and existing Merchants.
  • Reviewing client documentation, vendor databases, and data entered proprietary.
  • Maintain detailed records on merchants for second-level review
  • Meeting production target volumes and dates as advised.
  • Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding process.
  • Inform the Senior Regulatory, Licensing & Governance Relationship Manager and VP of Risk, Regulation & Compliance.

Qualifications:

  • Bachelor’s Degree in accounting or finance.
  • Minimum of 4-7 years experience in a related field.
  • Telecommunication sector background
  • CPA/CIA certification preferred
  • Experience in writing internal policies and procedures and process evaluation and documentation
  • A demonstrated knowledge of regulatory controls
  • Strong organizational skills with the ability to manage multiple projects simultaneously
  • Strong analytical skills. Detail-oriented and able to work and interpret figures and other financial information.
  • Strong written and oral communication skills
  • Ability to address issues and effect change
  • Ability to demonstrate a professional and objective perspective at all times
  • Excellent commercial and financial awareness.
  • Ability to sustain interpersonal and professional relationships with internal colleagues and peer organizations.

Join Our Team:

Location First Settlement – New Cairo – Egypt.

Apply Now

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Employee Benefits

Benefits

7 14

Flexible Hours and Summer Working Hours

7 10

Installments

7 12

Medical, Life and Social Insurance

7 11

Mobile Allowance

7 13

Onsite Doctors

7 16

Other Perks

7 15

Work From Home

Career

7 1

Career Path

7 2

Training and Development

Compensation

7 3

Competitive Salary

7 5

Performance Appraisal/Bonus

7 4

Merit Increase

Culture

7 9

Company Events

7 6

Values

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Our Values

People

People

We believe that our strength lies in our diversity

Potential

Potential

We create opportunities for our people to unleash their potential

Leadership

Leadership

We empower our people to make decisions that enhance our customer experience

Careers

Fun

We enjoy and celebrate what we do

Careers

Accountability

We are responsible and committed to deliver unparalleled quality

Careers

Communication

We communicate in a gentle and respectful manner

Careers

Teamwork

We work collaboratively to accomplish our goals

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What our employees say

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We might not all sit together in the same office but there is always plenty of opportunities to have fun with colleagues. I love that there is a genuine culture of not only enjoying what we do but also sharing in each other’s success.

Engy Badie

Settlement Account Manager

There is something really exciting about being part of a fast growing mobile payments company, not least one that really values customer experience and empowers its team to make decisions and get things done.

Dina Adel

Integration Lead

As a team we are truly committed to improving our work & process, in order to achieve our company’s targets & objectives. And this means delivering a quality service to all our clients, as we promised them.

Shady Shabrawy

BI Lead

I have always enjoyed coming together as part of a team to achieve a common goal or complete a task effectively and this is why I love working at TPAY MOBILE. No matter how loaded we are, or how complex it gets, we always work it out together in the best possible work.  Having a cooperative teammates is one of TPAY MOBILE main strength points.

Ahmed Ramadan

Accounting Supervisor

Everyone at TPAY MOBILE is treated with a sense of mutual respect. Communication between different teams, as well as management is always done in a smooth way, which helps in facilitating the different work flow. This is a founding principle that is as true today as it was six years ago when the first employees walked through the door.

Mohamed Kareem

Sales Account Manager

Since joining TPAY MOBILE in 2018  I feel my career has gone from strength to strength.  As the organisation has grown so too have the opportunities for the team, and I feel strongly there are plenty more opportunities for everyone to continue to grow and develop.

Nour El-Sobky

Senior QC Engineer

I love that we all bring something different to the table and are given a chance to share and leverage our experiences. We all come from different backgrounds and I feel this is really valued by the company as a whole.

Sherine Mohsen

HR Specialist

Work with both local and global brands across MEA and Turkey

Merchants

Tencent
OLX
MBC group
Jawabkom
Huawei
GooglePlay
Anghami

Operators

zain
Vodafone
stc
Orange
ooredoo
etisalat

Wallets

Vodacom Mpesa
Quickteller
Orange Money
airtel money